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The continual secrecy surrounding the Beacon Broadband (BBI) business plan(s) leads to an obvious conclusion: six members of the Coos-Curry cooperative's board of directors have made decisions to keep important information from the members, and they refuse to rectify those decisions.

The types of excuses being articulated for secrecy are: "revealing our rationale and forecasts will give our competitors a business advantage". Such excuses are without merit. BBI is using off-the-shelf technology, using Charter/Spectrum's fiber-feed from the south and Ziply's fiber-feed from the north. The potential distinction BBI offers is 'excellent customer service'. Such customer service is completely at the mercy of the customer service of Charter/Spectrum & Ziply. Customer service some of their current (and past) subscribers think they can avoid by switching to BBI.

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